HMC Workbook

VEHicles Standard work

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MAJOR STEPS

DETAILED DESCRIPTION OF STEPS

LEAD

FREQUENCY

TIME

Maintain organization and appropriate level of stock to support demand and mix of work orders through a 2-Bin System, box replenishment and / or consumable inventory. Work with supervisors to adjust inventory on vehicles as demand and mix of work orders changes. If applicable, 1. Create a restock zone in the warehouse where empty bins will be placed for re-stocking. 2. Replenish empty bins, boxes, or consumables. (Replenishment of parts will be incorporated by designee which could be determined as the Technician, if parts are on shelf, if parts are not available, part will be ordered by appropriate designee.) Vehicle stock utilizes a 2-Bin System based on parts and demand and mix of work orders. When the front bin is empty, place it in the designated restock zone or restock when back at the warehouse. The bin is identified as the trigger for replenishment.

1

VEHICLE STOCK

TECH

DAILY

5 min

WAREHOUSE TECH / SUPERVISOR OR DESIGNEE

“RESTOCK ZONE” BIN REPLENISHMENT

2

DAILY

10 min

3

2-BIN SYSTEM

TECH

DAILY

5 min

4

VEHICLE CHECKLIST

Complete mechanical vehicle checklist & daily safety inspection.

TECH

DAILY

10 min

5

CLEAN VEHICLE

Remove trash/debris from completed work orders.

TECH

DAILY

5 min

INVENTORY MANAGEMENT

Observe trends to identify part(s) demand and mix and work with Technicians to ensure the appropriate inventory is on vehicle.

6

TECH / MM

DAILY

5 min

1. Complete random vehicle inspections and review logbook to ensure Technician is completing daily safety inspections. 2. If vehicle is not clean and/or inventory is not stocked, work with Technician to address issues. Following any vehicle inspection, use K-Cards to notate if each Tech is “red” or “green”. Clip the K-Card to the Huddle Board. Apply counter measures for continued progress.

7

VEHICLE INSPECTIONS

MD / MM / COMM

WEEKLY

10 min / each

K-CARDS DURING MORNING HUDDLE BOARD

8

MM / COMM

WEEKLY

10 min

Update Standard work based on the best-known way identified through gaps on a regular occurrence, on a minimum standard work should be reviewed monthly.

STANDARD WORK REVISIONS

9

MD / CD

ONGOING

10 min

25

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